Terms of Service

Last updated: August 10, 2026

1. Acceptance

By creating an account or using any part of LeadFuel, business or personal, you agree to these terms. If you're agreeing on behalf of an organization, you represent that you have authority to bind it.

2. The service

LeadFuel is more than one product on one account: the B2B outbound tools (Scope, Reach, Signal, Orbit) and the personal suite (Life, Echo, Lucid) described in section 3. Emerging Technology Group LLC grants you a non-exclusive, non-transferable license to use whichever apps your account is entitled to, for yourself or your own business, while your subscription (or free tier) is active.

3. The personal suite (Life, Echo, Lucid)

This section applies specifically to the personal suite, where earlier versions of these terms said nothing. The personal suite handles more sensitive content than the B2B tools: journals and notes, calendar and mail content, financial records if you connect QuickBooks, fitness-adjacent signals if you turn that on, and ambient audio if you connect Fieldy. Our Privacy Policy governs what we collect and how long we keep it; these terms govern your use of the product.

• The personal suite is for your own personal use, not for building a product or service on top of it for other people.
• If you connect a Fieldy device, you are responsible for identifying yourself as recording and for getting any consent that recording-of-others law requires in your jurisdiction before you use it around other people. Section 2 of the Privacy Policy and the attestation at /fieldy/consent spell this out in detail; using Fieldy means you accept that responsibility, not just that you've read about it.
• Nothing in the personal suite is medical, financial, or legal advice, and it is not a substitute for a doctor, accountant, or lawyer. We are not a HIPAA-covered entity; please don't upload protected health information.
• Features that build a personal model of you ("the Self," your Echo twin, reports) are inference from patterns in your own data. They can be wrong, incomplete, or reflect stale information. Treat what they say about you as a draft to review, not a verdict.
• You can turn any personal-suite data source off, or delete what it taught the system, at any time from Settings, without affecting your account or your other connected sources. See the Privacy Policy, section 6, for the specifics.

4. Account responsibilities

• Keep your sign-in email accurate and secure. We use magic links, so anyone with access to that inbox can sign in as you.
• Don't share access with anyone outside your organization (B2B tools) or household (personal suite), and don't let anyone else use your login as their own account.
• If you use the B2B outbound tools to send email or LinkedIn messages, don't use them to send unsolicited or unlawful messages. CAN-SPAM, GDPR, CASL and CCPA all apply to your outbound, and you are the sender on record, not us.
• You're responsible for the accuracy and legal basis of any contact data you upload, and for any content (recordings, documents, connected-account data) you bring into your own personal-suite account.

5. Acceptable use

You agree not to:

• Reverse-engineer, decompile, or attempt to extract the source of the service.
• Probe for vulnerabilities outside a coordinated disclosure (email legal@leadfuel.cloud first).
• Send content that's defamatory, infringing, harassing, or otherwise unlawful.
• Resell, sublicense, or run a competing product on top of LeadFuel.
• Bypass rate limits or abuse the AI features to generate spam at scale.
• Use a personal-suite feature, including Fieldy, to record or profile someone without the legally required basis to do so.

We may suspend or terminate access immediately for material breach.

6. Fees

Subscription fees are quoted in USD and billed monthly in advance via Stripe. All fees are non-refundable except as required by law. Past-due balances may result in suspension until paid. A free tier or trial, where offered, is subject to the same acceptable-use terms as a paid plan.

7. Your content

You retain all rights to content you upload or connect (ICPs, prospects, campaign copy, docs, journals, recordings, connected-account data). You grant us a limited license to host, process and display that content solely to operate the service for you. Aggregated, de-identified usage data may be used to improve the product. We don't use your content to train AI models without your written consent; see the Privacy Policy for exactly which processors see which content and why.

8. AI features

Some features (ICP intake, personalization, the personal suite's Self engine and report generation) call third-party LLM APIs. Inputs and outputs may be processed by those vendors under their own terms. We don't use your content to train models without your written consent. AI-generated output, including anything the personal suite infers about you, can be wrong; don't rely on it for decisions where being wrong has real consequences without checking it yourself.

9. Service availability

We aim for 99.5% uptime but do not contractually guarantee it on standard plans. Scheduled maintenance will be announced where practical. We may push security patches without notice.

10. Warranties & liability

The service is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, our aggregate liability for any claim arising out of these terms is capped at the fees you paid us in the 12 months before the claim (or, on a free tier, at USD 100). We are not liable for indirect, incidental, or consequential damages. This limitation applies equally to the B2B tools and the personal suite. If a court in your jurisdiction finds any part of this limitation unenforceable against a consumer, only that part is set aside; the rest of these terms still applies, and nothing here is meant to waive a right that consumer-protection law in your state does not allow you to waive.

11. Termination

You may cancel any time from /settings or by emailing us. We may terminate for non-payment or material breach. On termination we retain billing records as required by law and purge other data within 30 days per our Privacy Policy.

12. Governing law

These terms are governed by the laws of the State of Wyoming, USA. Disputes will be resolved in the state or federal courts of Wyoming. This does not deprive you of any protection that the mandatory consumer-protection law of your own state or country provides and that cannot be contracted away by a choice-of-law clause.

13. California residents (CCPA)

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising, so there is nothing to opt out of under Cal. Civ. Code §1798.135. If that ever changes, we will post a "Do Not Sell or Share My Personal Information" link here before it does. To exercise a CCPA right today (know, delete, correct, or opt out of a sale or share that isn't happening), email privacy@leadfuel.cloud with "Do Not Sell or Share My Personal Information" (or the right you'd like to exercise) in the subject line, or use the export/delete tools described in the Privacy Policy, section 6. We won't discriminate against you for exercising any of these rights.

14. Data Processing Agreements (business customers)

If your organization needs a signed Data Processing Agreement, Standard Contractual Clauses, or a similar data-protection addendum before it can use the B2B tools with regulated or EU personal data, email legal@leadfuel.cloud and we'll work through it with you. We don't have a one-size-fits-all DPA published here yet; terms for your specific data-processing relationship are worked out directly rather than assumed from this page.

15. Changes

We may update these terms; material changes will be announced 30 days before they take effect.

16. Contact

legal@leadfuel.cloud · Emerging Technology Group LLC, 30 N Gould St Ste R, Sheridan, WY 82801

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